Consumer Rights Act 2015

Contents

2,818 provisions, too many to show on one page. Open a part or section to read it with its history and connections, or search inside the text.

1. Part 1 · Consumer contracts for goods, digital content and services
   1. Chapter 1 Introduction
   2. Chapter 2 Goods
   3. Chapter 3 Digital content
   4. Chapter 4 Services
   5. Chapter 5 General and supplementary provisions
2. Part 2 · Unfair terms
   1. How are the general rules enforced?
   2. Supplementary provisions
   3. What are the general rules about fairness of contract terms and notices?
   4. What contracts and notices are covered by this Part?
3. Part 3 · Miscellaneous and General
   1. Chapter 1 Enforcement etc.
   2. Chapter 2 Competition
   3. Chapter 3 Duty of letting agents to publicise fees etc
   4. Chapter 4 Student complaints scheme
   5. Chapter 5 Secondary ticketing
   6. Chapter 6 General
4. Schedule 1 · Amendments consequential on Part 1
   1. Supply of Goods (Implied Terms) Act 1973 (c. 13)
   2. Sale of Goods Act 1979 (c. 54)
   3. Supply of Goods and Services Act 1982 (c. 29)
   4. Sale and Supply of Goods to Consumers Regulations 2002 (SI 2002/3045)
   5. Regulatory Enforcement and Sanctions Act 2008 (c. 13)
   6. Consequential repeal and revocation
5. Schedule 2 · Consumer contract terms which may be regarded as unfair
   1. Part 1 List of terms
   2. Part 2 Scope of Part 1
6. Schedule 3 · Enforcement of the law on unfair contract terms and notices
   1. Application of Schedule
   2. Consideration of complaints
   3. Application for injunction or interdict
   4. Notification of application
   5. Determination of application
   6. Undertakings
   7. Publication, information and advice
   8. Meaning of “regulator”
   9. Other definitions
   10. The Financial Conduct Authority
7. Schedule 4 · Amendments consequential on Part 2
   1. Misrepresentation Act 1967 (c. 7)
   2. Unfair Contract Terms Act 1977 (c. 50)
   3. Companies Act 1985 (c. 6)
   4. Merchant Shipping Act 1995 (c. 21)
   5. Arbitration Act 1996 (c. 23)
   6. Unfair Terms in Consumer Contracts Regulations 1999 (S.I. 1999/2083)
   7. Enterprise Act 2002 (c. 40)
   8. Companies Act 2006 (c. 46)
   9. Consequential repeals
8. Schedule 5 · Investigatory powers etc.
   1. Part 1 Basic concepts
   2. Part 2 The enforcer's legislation
   3. Part 3 Powers in relation to the production of information
   4. Part 4 Further powers exercisable by domestic enforcers and authorised enforcers
   5. Part 5 Provisions supplementary to Parts 3 and 4
   6. Part 6 Exercise of enforcement functions by area enforcers
9. Schedule 6 · Investigatory powers: consequential amendments
   1. Registered Designs Act 1949 (c. 88)
   2. Trade Descriptions Act 1968 (c. 29)
   3. Hallmarking Act 1973 (c. 43)
   4. Prices Act 1974 (c. 24)
   5. Consumer Credit Act 1974 (c. 39)
   6. Estate Agents Act 1979 (c. 38)
   7. Video Recordings Act 1984 (c. 39)
   8. Weights and Measures Act 1985 (c. 72)
   9. Consumer Protection Act 1987 (c. 43)
   10. Education Reform Act 1988 (c. 40)
   11. Copyright, Designs and Patents Act 1988 (c. 48)
   12. Clean Air Act 1993 (c. 11)
   13. Sunday Trading Act 1994 (c. 20)
   14. Trade Marks Act 1994 (c. 26)
   15. Olympic Symbol etc (Protection) Act 1995 (c. 32)
   16. Criminal Justice and Police Act 2001 (c. 16)
   17. Enterprise Act 2002 (c. 40)
   18. Fireworks Act 2003 (c. 22)
   19. Christmas Day (Trading) Act 2004 (c. 26)
   20. Financial Services Act 2012 (c. 21)
   21. Consequential repeals and revocations
10. Schedule 7 · Enterprise Act 2002: enhanced consumer measures and other enforcement
    1. (1) Part 8 of the Enterprise Act 2002 (enforcement of certain...
    2. (2) In section 210 (consumers), omit subsection (5).
    3. (3) (1) Section 211 (domestic infringements) is amended as follows.
    4. (4) In section 213(5A) (CPC enforcers), for paragraph (i) substitute—
    5. (5) (1) Section 214 (consultation) is amended as follows.
    6. (6) In section 217 (enforcement orders), after subsection (10) insert—
    7. (7) In section 219 (undertakings), after subsection (5) insert—
    8. (8) After section 219 insert— Definition of enhanced consumer measures (1) In this Part, enhanced consumer measures are measures (not...
    9. (9) (1) Section 220 (further proceedings) is amended as follows.
    10. (10) In section 229 (advice and information), after subsection (1) insert—...
11. Schedule 8 · Private actions in competition law
    1. Part 1 Competition Act 1998
    2. Part 2 Enterprise Act 2002
    3. Part 3 Courts and Legal Services Act 1990
12. Schedule 9 · Duty of letting agents to publicise fees: financial penalties
    1. Notice of intent
    2. Right to make representations
    3. Final notice
    4. Withdrawal or amendment of notice
    5. Appeals
    6. Recovery of financial penalty
13. Schedule 10 · Secondary ticketing: financial penalties
    1. Notice of intent
    2. Right to make representations
    3. Final notice
    4. Withdrawal or amendment of notice
    5. Appeals
    6. Recovery of financial penalty