breach of dutymeans the breach — (a) of any obligation, arising from the express or implied terms of a contract, to take reasonable care or exercise reasonable skill in the performance of the contract;
businessincludes a profession and the activities of any government department or local or public authority;
competent authoritymeans any court, arbitrator or arbiter, government department or public authority;
consumer contracthas the same meaning as in the Consumer Rights Act 2015 (see section 61);
consumer noticehas the same meaning as in the Consumer Rights Act 2015 (see section 61);
customermeans a party to a standard form contract who deals on the basis of written standard terms of business of the other party to the contract who himself deals in the course of a business.
enactmentmeans any legislation (including subordinate legislation) of the United Kingdom or Northern Ireland and any instrument having effect by virtue of such legislation;
goodshas the same meaning as in the Sale of Goods Act 1979;
hire-purchase agreementhas the same meaning as in section 189(1) of the Consumer Credit Act 1974;
negligencehas the meaning given by section 1(1);
noticeincludes an announcement, whether or not in writing, and any other communication or pretended communication • “personal injury” includes any disease and any impairment of physical or mental condition.
personal injuryincludes any disease and any impairment of physical or mental condition.
statutorymeans conferred by an enactment.