Direction Respecting Flight Cancellations for Situations Outside of a Carrier’s Control

Contents

The Minister of Transport, pursuant to subsection 86.11(2) of the Canada Transportation Act, issues the annexed Direction Respecting Flight Cancellations for Situations Outside of a Carrier’s Control.^note^noteOttawa, December 17, 2020Le ministre des Transports,Marc GarneauMinister of Transport

1Direction#

The Canadian Transportation Agency must make a regulation respecting a carrier’s obligations towards passengers in the case of flight cancellations due to situations outside of the carrier’s control that prevent it from ensuring that passengers complete their itinerary within a reasonable time.

2Refunds#

The regulation made by the Canadian Transportation Agency must provide for refunds to passengers for flight cancellations due to situations outside of a carrier’s control, including the situations listed in subsection 10(1) of the Air Passenger Protection Regulations, that prevent it from ensuring that passengers complete their itinerary within a reasonable time.

3Lengthy delay#

In the regulation, the Canadian Transportation Agency may determine that refunds be provided for lengthy delays due to situations outside of a carrier’s control resulting in passengers not being able to complete their itinerary within a reasonable time.

4Coming into force#

This Direction comes into force on the day on which it is registered.

Federal laws of Canada reproduced under the Reproduction of Federal Law Order (SI/97-5); not the official version. Source: Justice Laws Website.