Contents
- 1. Member States shall establish or designate one or more com…
- 10. Any decision taken by a competent body shall be subject to…
- 2. The national dispute settlement body shall be legally dist…
- 3. The national dispute settlement body may charge fees to co…
- 4. All parties concerned by a dispute shall cooperate fully w…
- 5. The functions of a single information point referred to in…
- 6. Paragraph 2, first subparagraph, shall apply mutatis mutan…
- 7. The competent bodies shall exercise their powers impartial…
- 8. Member States shall publish the tasks to be undertaken by…
- 9. Member States shall notify to the Commission the identity…
Article 14Competent bodies#
1.Member States shall establish or designate one or more competent bodies to carry out the tasks assigned to the national dispute settlement body in accordance with Article 13(1) (the ‘national dispute settlement body’).
10.Any decision taken by a competent body shall be subject to an appeal, in accordance with national law, before a fully independent appeal body, including a body of judicial character. Article 31 of Directive (EU) 2018/1972 shall apply mutatis mutandis to any appeal pursuant to this paragraph.The right to appeal in accordance with the first subparagraph shall be without prejudice to the right of the parties to bring the dispute before the national competent court.
2.The national dispute settlement body shall be legally distinct from, and functionally independent of, any network operator and any public sector body owning or controlling physical infrastructure involved in the dispute. Member States that retain ownership or control of network operators shall ensure effective structural separation of the functions related to the national dispute settlement procedures and those of the single information point from activities associated with ownership or control.National dispute settlement bodies shall act independently and objectively, and shall not seek or take instructions from any other body when deciding on the disputes submitted to them. This shall not prevent supervision in accordance with national law. Only competent appeal bodies shall have the power to suspend or overturn decisions of the national dispute settlement bodies.
3.The national dispute settlement body may charge fees to cover the costs of carrying out the tasks assigned to it.
4.All parties concerned by a dispute shall cooperate fully with the national dispute settlement body.
5.The functions of a single information point referred to in Articles 3 to 10, 12 and 13 shall be performed by one or more competent bodies appointed by Member States at national, regional or local level, as appropriate. In order to cover the costs of carrying out those functions, fees may be charged for the use of the single information points.
6.Paragraph 2, first subparagraph, shall apply mutatis mutandis to the competent bodies performing the functions of a single information point.
7.The competent bodies shall exercise their powers impartially, transparently and in a timely manner. Member States shall ensure that they shall have adequate technical, financial and human resources to carry out the tasks assigned to them.
8.Member States shall publish the tasks to be undertaken by each competent body via a single information point, in particular where those tasks are assigned to more than one competent body or where the assigned tasks have changed. Where appropriate, the competent bodies shall consult and cooperate with each other on matters of common interest.
9.Member States shall notify to the Commission the identity of each competent body, in accordance with this Article, for carrying out a function under this Regulation, and their respective responsibilities and any modification thereof, before such designation or modification enters into force.
Source: EUR-Lex, © European Union, 1998-2026. Reuse authorised under Decision 2011/833/EU.