Article 5, Paragraph 1. · Commission Delegated Regulation (EU) 2022/2116

Contents

1.The procedures referred to in Article 2(2), points (a) and (b), shall be adapted to the business model of the crowdfunding service provider and shallinclude:

(a)a compilation of a list of contact details of the persons or department in charge in case of failure of the crowdfunding service provider;

(b)the identification of the three most likely scenarios of failure and the description of measures to be taken to mitigate their impact on the continuity of critical services;

(c)provisions regarding access by staff of the crowdfunding service provider to the workspace and company network;

(d)provisions regarding access to client information and, where relevant, client assets;

(e)an identification of operational and financial risks as well as measures to reduce their occurrence;

(f)an identification of critical business systems and contingency measures to ensure their continuity;

(g)an identification of critical business relationships, including outsourced functions;

(h)procedures to ensure the continuity of communication between the crowdfunding service provider, its clients, business partners, employees and competent authorities.