Article 13 · Commission Implementing Regulation (EU) 2022/1380

Contents

Article 13Technical impossibility#

1.Where it is technically impossible to send a verification query because a component of the European Travel Information and Authorisation System failed, the following shall apply:

(a)where the failure is detected by a carrier, as soon as it becomes aware of it, it shall notify the ETIAS Central Unit through the means referred to in Article 14.

(b)where the failure is detected or confirmed by eu-LISA, the ETIAS Central Unit shall inform concerned carriers and Member States of such failure by email or other means of communication, as soon as they become aware of it, and of the end of the failure when the issue has been solved;

2.Where it is technically impossible to send a verification query for other reasons than a failure of any component of the ETIAS Information System, the carrier shall notify the ETIAS Central Unit through the means referred to in Article 14.

3.The carrier shall inform the ETIAS Central Unit, through the means referred to in Article 14, as soon as the issue has been solved.

4.The ETIAS Central Unit shall inform the concerned Member States of the impossibility of this carrier to send the verification query.

5.For the purpose of this Article and Article 14, eu-LISA shall make available to the ETIAS Central Unit a ticketing tool. That tool shall offer access to the register of carriers.

6.The ETIAS Central Unit shall acknowledge receipt of the notifications referred to in paragraphs 1 and 2.