administrative cooperationmeans the collaboration between IMI actors by exchanging and processing information for the purpose of better application of Union law;’;
competent authoritymeans any Member State authority or body established at national, regional or local level with specific responsibilities relating to the information, procedures, assistance and problem-solving services covered by this Regulation;
cross-border usermeans a user in a situation which is not confined in all respects within a single Member State;
evidencemeans any document or data, including text or sound, visual or audiovisual recording, irrespective of the medium used, required by a competent authority to prove facts or compliance with procedural requirements referred to in point (b) of Article 2(2).
IMImeans the electronic tool provided by the Commission to facilitate administrative cooperation among the IMI actors;’;
proceduremeans a sequence of actions that must be taken by users to satisfy the requirements, or to obtain from a competent authority a decision, in order to be able to exercise their rights as referred to in point (a) of Article 2(2);
usermeans either a citizen of the Union, a natural person residing in a Member State or a legal person having its registered office in a Member State, and who accesses the information, the procedures, or the assistance or problem-solving services, referred to in Article 2(2), through the gateway;