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1.Member States shall ensure that procedures are in place to collect data on the following areas of EURES activity carried out at national level:
(a)information and guidance by the EURES network, on the basis of the number of contacts that the case handlers of the EURES Members and Partners have with workers and employers;
(b)employment performance, including placement and recruitment resulting from EURES activity, on the basis of the number of vacancies, job applications, CVs handled and processed by case handlers of the EURES Members and Partners and the number of workers recruited in another Member State accordingly, as known to those case handlers or, where available, on the basis of surveys;
(c)customer satisfaction with the EURES network, obtained, inter alia, through the use of surveys.
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