- access conditions
means relevant standards, guidelines and information on the accessibility of port terminals and ships including their facilities for disabled persons or persons with reduced mobility;
- carrier
means a natural or legal person, other than a tour operator, travel agent or ticket vendor, offering transport by passenger services or cruises to the general public;
- cruise
means a transport service by sea or inland waterway, operated exclusively for the purpose of pleasure or recreation, supplemented by accommodation and other facilities, exceeding two overnight stays on board;
- inland waterway
means a natural or artificial navigable inland body of water, or system of interconnected bodies of water, used for transport, such as lakes, rivers or canals or any combination of these;
- integrated services
means interconnected transport services within a determined geographical area with a single information service, ticketing scheme and timetable;
- passenger service
means a commercial passenger transport service by sea or inland waterways operated according to a published timetable;
- performing carrier
means a person, other than the carrier, who actually performs the carriage wholly or partially;
- person with reduced mobility
means any person whose mobility when using transport is reduced as a result of any physical disability (sensory or locomotor, permanent or temporary), intellectual disability or impairment, or any other cause of disability, or as a result of age, and whose situation needs appropriate attention and adaptation to his particular needs of the service made available to all passengers;
- port
means a place or a geographical area made up of such improvement works and facilities as to permit the reception of ships from which passengers regularly embark or disembark;
- port terminal
means a terminal, staffed by a carrier or a terminal operator, in a port with facilities, such as check-in, ticket counters or lounges, and staff for the embarkation or disembarkation of passengers travelling on passenger services or on a cruise;
- reservation
means a booking of a specific departure of a passenger service or a cruise;
- ship
means a vessel used for navigation at sea or on inland waterways;
- shipping incident
means shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship.
- terminal operator
means a private or public body in the territory of a Member State responsible for the administration and management of a port terminal;
- territory of a Member State
means a territory to which the Treaty on the Functioning of the European Union applies as referred to in Article 355 thereof, under the conditions set out therein;
- ticket
means a valid document or other evidence of a transport contract;
- ticket vendor
means any retailer concluding transport contracts on behalf of a carrier;
- tour operator
means an organiser or retailer, other than a carrier, within the meaning of Article 2(2) and (3) of Directive 90/314/EEC;
- transport contract
means a contract of carriage between a carrier and a passenger for the provision of one or more passenger services or cruises;
- travel agent
means any retailer acting on behalf of a passenger or a tour operator for the conclusion of transport contracts;
- Union carrier
means a carrier established within the territory of a Member State or offering transport by passenger services operated to or from the territory of a Member State;