cross-border disputemeans a dispute between a consumer and a trader, related to contractual obligations, as referred to in Article 2(1), where, at the time the consumer orders the goods or services, that consumer is resident in a Member State other than the Member State in which the trader is established;
digital contentmeans digital content as defined in Article 2, point (1), of Directive (EU) 2019/770 of the European Parliament and of the Council;
digital servicemeans a digital service as defined in Article 2, point (2), of Directive (EU) 2019/770;
domestic disputemeans a dispute between a consumer and a trader, related to contractual obligations, as referred to in Article 2(1), where, at the time the consumer orders the goods or services, that consumer is resident in the same Member State as that in which the trader is established;
goodsmeans goods as defined in Article 2, point (5), of Directive (EU) 2019/771 of the European Parliament and of the Council;
sales contractmeans any contract under which the trader transfers or undertakes to transfer ownership of goods to the consumer, including any contract having as its object both goods and services;
service contractmeans any contract other than a sales contract under which the trader supplies or undertakes to supply a service, including a digital service, to the consumer;
third-country trader disputemeans a dispute between a consumer and a trader, related to contractual obligations, as referred to in Article 2(1), where, at the time the consumer orders the goods or services, that consumer is resident in a Member State and the trader is established outside the Union and directs its activities towards that Member State, within the meaning of Article 6(1), point (b), of Regulation (EC) No 593/2008 or Article 17(1), point (c), of Regulation (EU) No 1215/2012 of the European Parliament and of the Council;