Chapter III, Article 9, Paragraph 1. · Directive (EU) 2024/2831

Contents

1.Member States shall require digital labour platforms to inform persons performing platform work, platform workers’ representatives and, upon request, national competent authorities, of the use of automated monitoring systems or automated decision-making systems.That information shall concern:

(a)as regards automated monitoring systems:

(i)the fact that such systems are in use or are in the process of being introduced;

(ii)the categories of data and action monitored, supervised or evaluated by such systems, including evaluation by the recipient of the service;

(iii)the aim of the monitoring and how the system is to carry out that monitoring;

(iv)the recipients or categories of recipient of the personal data processed by such systems and any transmission or transfer of such personal data, including within a group of undertakings;

(b)as regards automated decision-making systems:

(i)the fact that such systems are in use or are in the process of being introduced;

(ii)the categories of decision that are taken or supported by such systems;

(iii)the categories of data and the main parameters that such systems take into account and the relative importance of those main parameters in the automated decision-making, including the way in which the personal data or behaviour of the person performing platform work influence the decisions;

(iv)the grounds for decisions to restrict, suspend or terminate the account of the person performing platform work, to refuse the payment for work performed by them, as well as for decisions on their contractual status or any decision of equivalent or detrimental effect;

(c)all categories of decision taken or supported by automated systems that affect persons performing platform work in any manner.