Article 2, Point (12) · Directive (EU) 2019/771

Contents

(1) ‘sales contract’ means any contract under which the seller…
(2) ‘consumer’ means any natural person who, in relation to co…
(3) ‘seller’ means any natural person or any legal person, irr…
(4) ‘producer’ means a manufacturer of goods, an importer of g…
(5) ‘goods’ means:
(6) ‘digital content’ means data which are produced and suppli…
(7) ‘digital service’ means:
(8) ‘compatibility’ means the ability of the goods to function…
(9) ‘functionality’ means the ability of the goods to perform…
(10) ‘interoperability’ means the ability of the goods to funct…
(11) ‘durable medium’ means any instrument which enables the co…
(12) ‘commercial guarantee’ means any undertaking by the seller…
(13) ‘durability’ means the ability of the goods to maintain th…
(14) ‘free of charge’ means free of the necessary costs incurre…
(15) ‘public auction’ means a method of sale where goods or ser…

(12)‘commercial guarantee’ means any undertaking by the seller or a producer (the guarantor) to the consumer, in addition to the seller's legal obligation relating to the guarantee of conformity, to reimburse the price paid or to replace, repair or service goods in any way if they do not meet the specifications or any other requirements not related to conformity set out in the guarantee statement or in the relevant advertising available at the time of, or before the conclusion of the contract;