Judgment_paragraph 29 · KT and NS v FTI Touristik GmbH (C-396/21)

29In the third place, as regards the objective pursued by Directive 2015/2302, it is apparent from Article 1 of that directive that its purpose is to contribute, inter alia, to the achievement of a high level of consumer protection. The literal interpretation of Article 14(1) of that directive is thus also borne out by the teleological interpretation of that provision. A high level of consumer protection is ensured by entitling travellers to a price reduction for any lack of conformity of the travel services provided, irrespective of the cause and attributability of that lack of conformity, and by laying down as the sole exception to that right the situation in which that lack of conformity is attributable to the traveller concerned.