27Likewise, Article 3(7) of Directive 2009/72 requires Member States, inter alia, to ensure high levels of consumer protection, particularly with respect to dispute resolution mechanisms, and Article 36(g) of that directive assigns to the regulatory authorities the objective of helping to ensure consumer protection (see, to that effect, judgment of 23 January 2020, Energiavirasto, C‑578/18, EU:C:2020:35, paragraphs 34 and 35).
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