36Secondly, it follows from Article 2 of Regulation 2015/2120 and from the provisions of Directive 2002/21 to which that article refers – in particular from Article 2(h), (i) and (n) of that directive – that the concept of ‘end user’ encompasses all legal entities or natural persons using or requesting a publicly available electronic communications service, other than those persons providing public communications networks or publicly available electronic communications services. Accordingly, the concept of ‘end user’ refers to both consumers and professional entities such as undertakings or non-profit organisations.
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