85In that regard, it is clear that the nature, in particular the singular vulgarity, of the language used by Ms M. with the applicant, inter alia on the telephone, constitutes belittlement, both of the applicant herself and of her work. It is also apparent that Ms M. belittled the applicant’s work at her workplace or even insulted her, including in front of persons from outside the institution. Ms M.’s behaviour, as documented in the case file, thus appears to be improper and can in no way be regarded as an attitude befitting a member of an EU institution, which is under a duty, pursuant to Article 31(1) of the Charter of Fundamental Rights, to ensure that the working conditions of its officials and other members of staff respect their health, safety and dignity.
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