31Nevertheless, as set out in paragraph 19 above, in the event of ‘extraordinary circumstances’, an air carrier is to be released from its obligation to pay passengers compensation under Article 7 of Regulation No 261/2004 only if the carrier can prove that it adopted measures appropriate to the situation, deploying all its resources in terms of staff or equipment and the financial means at its disposal in order to avoid that situation from resulting in the cancellation or long delay of the flight in question, without the air carrier being required to make intolerable sacrifices in the light of the capacities of its undertaking at the relevant time.
Source: EUR-Lex, © European Union, 1998-2026. Reuse authorised under Decision 2011/833/EU.