Judgment_paragraph 87 · CH v European Parliament (F-132/14)

87In that regard, it should be noted that, by virtue of the duty to provide assistance, the administration, when faced with an incident which is incompatible with the good order and tranquillity of the service, must intervene with all the necessary vigour and respond with the rapidity and solicitude required by the circumstances of the case so as to ascertain the facts and, having done so, to take the appropriate action in full knowledge of the matter. To that end, it is sufficient that the official or other staff member who is seeking the protection of his institution provide prima facie evidence that the attacks of which he claims to have been the victim actually took place. When such evidence is provided, the institution concerned is then under an obligation to take the necessary measures, in particular to conduct an administrative inquiry, with the cooperation of the complainant, to determine the facts which gave rise to the complaint (judgments of 26 January 1989 in Koutchoumoff v Commission, 224/87, EU:C:1989:38, paragraphs 15 and 16; of 21 April 1993 in Tallarico v Parliament, T‑5/92, EU:T:1993:37, paragraph 31; of 5 December 2000 in Campogrande v Commission, T‑136/98, EU:T:2000:281, paragraph 42; of 8 July 2004 in Schochaert v Council, T‑136/03, EU:T:2004:229, paragraph 49; of 25 October 2007 in Lo Giudice v Commission, T‑154/05, EU:T:2007:322, paragraph 136; and of 26 March 2015 in CW v Parliament, F‑124/13, EU:F:2015:23, paragraph 37).