Judgment_paragraph 23 · Jorge Sales Sinués and Youssouf Drame Ba v Caixabank SA and Catalunya Caixa SA (Catalunya Banc S.A.) (C-381/14, C-385/14)

23In order to guarantee that protection, the imbalance which exists between the consumer and the seller or supplier may be corrected only by positive action unconnected with the actual parties to the contract (judgment in Asturcom Telecomunicaciones, C‑40/08, EU:C:2009:615, paragraph 31).