22In this regard, it should be observed, first, that according to the Court’s settled case-law, the system of protection introduced by the directive is based on the idea that the consumer is in a weak position vis-à-vis the seller or supplier, as regards both his bargaining power and his level of knowledge (judgments in Barclays Bank, C‑280/13, EU:C:2014:279, paragraph 32, and Aziz, C‑415/11, EU:C:2013:164, paragraph 44).
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